Consumer demands for a more connected experience are turning traditional care models upside down at a time when growth and margin compression are exacerbated by persistent reimbursement changes. These challenges are requiring providers to operate at the nexus of performance improvement, strategic growth, and digital health – all while building care around the consumer.

Health system executives from across the country convened in Chicago in late 2019 to discuss these and other key issues at Guidehouse’s third annual CEO Forum. Specific themes covered at the CEO Forum included:

• Gaining a competitive advantage from digital health strategies
• Leveraging other industry strategies to improve consumer engagement 
• Overcoming healthcare pain points, such as margin preservation and reimbursement obstacles
• Driving value from EHRs and other advanced digital investments  

Following are the collective insights, lessons learned, and best practices from CEO Forum executives and experts on overcoming current and future healthcare pressures.

Scroll to the bottom of the page to access the 2019 CEO Forum white paper.