Areas of Expertise

• Revenue Cycle Optimization
• Operational and Financial Performance
• Home Health Care

Professional Experience

• Managed all day-to-day operations of three home care agencies, including the Medicare application and CHAP accreditation process for two startup agencies.
• Led revenue cycle redesign implementations at multiple large community hospital systems. Scope of management include patient access, charge capture, clinical documentation, strategic pricing, denial management, cash acceleration and vendor management. Results include multimillion dollar increases in cash acceleration and net revenue.
• Led strategic redesign of recycle best practices at a faith based hospital system that resulted in a net revenue increase of $1 million annually.
• Led implementation of ten strategic patient access initiative across eight regional business offices and 74 hospitals in a nationwide system. Successfully improved scheduling, registration, and financial counseling across all business offices within six months.
• Led an integrated redesign of cash acceleration and denial management processes resulting in a multimillion-dollar cost savings and a 5% reduction in accounts receivable for a large university hospital system.
• University of Texas Medical Branch
• CVS Caremark
• Bon Secours Health System
• The Queens Medical Center
• Marquette General Hospital
• Baptist Hospital
• Massachusetts General Hospital
• West Virginia University Hospital
• Tenant Healthcare
• Vanderbilt University Hospital