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Insights & Experience
Areas of Expertise
Industries
- State and Local Government
Solutions
- Digital and Emerging Technology
- Organization and Human Capital Strategy
- Strategic Development
Rebecca is a Director in Guidehouse’s State and Local Government Practice. She has been managing customer experience and change management projects for over a decade, helping clients understand and improve the experiences of those interacting with government services. Rebecca has worked with numerous US federal government agencies, international organizations, and cities and states across the United States.
Education
M.A., Public Policy, Georgetown University
B.A., Government and Politics, University of Maryland, College Park
B.A., Government and Politics, University of Maryland, College Park
Certifications
Certified Customer Experience Professional
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Rebecca McGregor
Director
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