Select engagements:

• Led the restructuring of clinical operations to improve authorization process and decrease denial write-offs; utilized denial failure points to make sure all possible points were captured to develop
  solutions for denial prevention/revenue cycle
• Collaborated with client executives and front-line staff to redesign the process and roll out solutions that would improve revenue cycle management, care management process, and achieve
  the best optimal solutions and break down implementation barriers
• Worked directly with clients to provide clinical expertise and oversight for all clinical operations serving revenue cycle management
• Collaborated on the development and implementation of the case management program, including goals, objectives, and standards of performance, policies, and procedures as well as a monthly CM dashboard across multiregional organization
• Co-led the implementation of solutions to drive financial and operational performance through change management and process improvement
• Delivered multihospital management of case management directors for multiple regions; provided operational oversight including training, development, and management within the case
  management departments