Connection Through Innovation
Bridging the gap between federal government and the people it serves demands a forward-thinking, innovative approach to move beyond the status quo and restore public trust. At Guidehouse, we have decades of experience applying private sector intelligence and technology to antiquated systems for information transparency. The GEAR Center objectives are aspirational, but can be accomplished with thoughtful planning and the right governance.
Overhauling Infrastructure Requires New Perspective
Guidehouse has the knowledge base to reinvent the most complex issues. While the federal government has had challenges integrating and leveraging emerging technology, its constituents expect and demand it. We bring a fresh approach and strategic perspective to a historical challenge to rewrite the story and change public perception.
Applying Private Sector Solutions to Government at Scale is Daunting
Guidehouse has thrived on the most challenging problems with federal agencies, multi-lateral organizations and non-governmental entities. Partnerships between the government and industry with the objective of innovation, application of new technologies and the improvement of the mission and communities are multifaceted and require progressive thinking. Public/private partnership requires long-term investment from both sides of the relationship. The governance for GEAR needs to take into account how the government can meet its agenda without an ownership stake in the enterprise, and what incentives for private investment may exist.
Bold Vision Becomes Reality
Our Guiderails are our core tenets and what drives us to get things done better, faster and smarter. So how would we establish a public-private partnership to improve mission delivery, citizen services and stewardship of public resources? Recommendations might include:
- Thoughtful consideration of the incentives for private sector entities to invest and participate
- A full life cycle approach, with principles-led design, stakeholder analysis and monitoring for continuous improvement
- Identification of use cases that provide wider opportunities for solution providers
- Evaluating benefits and efficiencies of crowdsourcing, rapid prototyping, ideation, communities of interest, AI and gamification
Applying Technology to Foreign Assistance
Today, the U.S. manages foreign assistance programs in more than 100 countries around the world through the efforts of 22 different U.S. government agencies. These investments further America’s foreign policy interests on issues ranging from expanding free markets, combating extremism, ensuring stable democracies, and addressing the root causes of poverty, while simultaneously fostering global good will. Given the spread of foreign assistance across such a large number of agencies, the U.S wanted a single place to show how this funding was being planned for and used, by country, sector, and agency. Guidehouse provided solutions for how to gather the data in a consistent and reportable format and utilize technology to create a public facing website to display this information in an easily consumable way.
Combating the Opioid Crisis
The growing opioid crisis requires swift action, and practical health policies and programs are needed to address this public health crisis. For the Massachusetts Department of Public Health, Guidehouse offered a number of recommendations that could be applied to any state or locality. Guidehouse demonstrated how integrating cross-sector collaboration, data-driven insights, and effective data governance as fundamental parts of the program, will enhance the quality and effectiveness of the results of policy changes.
Travel Meets Data
Guidehouse applied data visualization techniques to bring together information regarding travel activity and costs in a manner never done before. As a significant cost at every federal agency, the ability to understand and see details on traveler behavior such as timing of orders and vouchers, fees incurred, itinerary and travel mode data, has drastically reduced costs and led to improved policy and process guidance.
The Department of Veterans Affairs (VA) collaborated with Guidehouse to create the Perceptive Reach program, now known as REACH VET, and apply complex analysis on clinical and other data to incorporate predictive analytics to build a solution that helps flag veterans potentially at risk of suicide. The program has helped countless of American veterans and earned a FedHealthIT Innovation Award in 2016.
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Dennis L. Chesley