Guidehouse Wins Best in KLAS for Strategy, Growth, and Consolidation for 2nd Consecutive Year

Achieves High Rankings in Financial Improvement Consulting and Outsourced Coding

WASHINGTON – February 2, 2021 – Guidehouse, a leading global provider of consulting services to the public and commercial markets, has been ranked Best in KLAS for Strategy, Growth, and Consolidation Consulting by KLAS, an industry-trusted research and insights firm, for the second consecutive year.

In the 2021 Best in KLAS: Software & Services report, KLAS ranked healthcare vendors and their services based on performance data and client satisfaction ratings. In addition to its Best in KLAS designation, Guidehouse achieved high rankings in Financial Improvement Consulting and in Outsourced Coding, the first time the firm was eligible in this category.

“Our ongoing Best in KLAS recognition is a testament to the full Guidehouse Health platform, which integrates strategy and operational expertise with deep public and private relationships across the industry,” said Alicia Harkness, Guidehouse partner and Health segment leader. “With the global pandemic and associated economic downturn, 2020 was a time when healthcare organizations needed us most. Given the ongoing revenue pressures that health systems are expected to experience in coming years, we are proud of our ability to deliver results that help our clients achieve their growth goals and successfully serve the communities that need them.”

The Guidehouse Health segment is comprised of provider, payer, pharma/life sciences, and public sector team members, including public health administrators, clinicians, scientists, and other experts with decades of experience.

Over the years, the Guidehouse team has received Best in KLAS awards across multiple areas, including Strategy, Growth, and Consolidation Consulting (2020), Value-Based Care Consulting (2020), Revenue Cycle Optimization (2019) and Revenue Cycle Outsourcing (2019, 2018, and 2017). Winning Best in KLAS across this range of categories is a result of Guidehouse’s ability to drive transformative change alongside clients, based on the depth of its strategy, operational, and clinical expertise.

Guidehouse’s 2021 Best in KLAS Recognition

The Strategy, Growth, and Consolidation category includes consulting engagements that aid in the development of organic and acquisition-related growth strategies, as well as enhanced integration between providers and payers.

According to KLAS’s website for this category, a health system CEO stated, “Guidehouse actually exceeded our expectations. They were very instrumental in the process. We ended up with a result that would have been unthinkable before. Another reason why they exceeded our expectations is the final asset purchase agreement. That far exceeded any of our wildest expectations in terms of what we would be able to achieve.”

The Financial Improvement category includes consulting engagements and large-scale projects focused on reducing cost, increasing net revenue, strategic investing, and improving efficiency.

“I would absolutely buy the vendor’s services again,” noted a CEO on the KLAS Financial Improvement segment website. “We just keep going back to the vendor. I don’t want to sound like an infomercial, but the vendor has overdelivered on every project they have worked on. We can easily go back to them and show them the next thing we are looking at because they know us extremely well. We can create change at a fast pace with the vendor.”

Additionally, the Outsourced Coding category includes medical coding services to healthcare facilities and systems, which is a key foundational component of revenue cycle management. On KLAS’s Outsourced Coding segment website, a Guidehouse client stated, “Our contract with Guidehouse covers a lot. It includes education and additional projects, so they don't charge us extra for those. Instead of a contract, where the vendor would just work for us, we have a support system where we support them and they support us. It is a different relationship than I have had with vendors in the past. Guidehouse is really great.”

The Guidehouse Health segment helps hospitals and health systems, government agencies, life sciences companies, employers, and payers strategically redesign, revitalize, and transform care delivery and operations. Visit the Guidehouse Center for Health Insights for the latest health research, trends, and best practices.

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit

About Guidehouse

Guidehouse is a leading global provider of consulting services to the public and commercial markets, with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. Headquartered in McLean, Va., the company has more than 8,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit

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