Healthcare’s digital transformation has opened the door to a new wave of innovation, and the possibilities are only expanding. In this episode of The GuideLine, host Stuart Brown sits down with Cris Ross, former CIO at Mayo Clinic and healthcare advisor, investor, and author, to explore exciting ways that health systems are using AI to deliver higher-quality care, more efficiently.
From Mayo Clinic’s massive pre-COVID EHR transformation to opportunities emerging around platforms like Epic, Cris offers an insider’s view of where healthcare technology has been and where it could go next. Cris and Stuart dig into AI’s potential to make the patient experience more human, the role of governance as innovation accelerates, and one critical question every healthcare startup should ask before betting on the next big idea.
About the host

Stuart Brown, Chief Transformation Officer, Guidehouse

Cris Ross, Healthcare Advisor, Investor, and Author
Cris Ross is a healthcare technology leader who previously served as Chief Information Officer at Mayo Clinic, CVSHealth / MinuteClinic, and Optum Behavioral Health. A former board chair of Healthcare Information Management Systems Society (HIMSS) and advisor to several U.S. federal health agencies, Cris currently works as a venture partner with Aegis Ventures and a senior advisor to venture capital firm Insight Partners. He co-authored the book Diagnosed and speaks frequently on AI, advanced data management, and patient-centered care.
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets.