Unsere Datenschutzrichtlinie erläutert unsere Online-Datenschutzpraktiken und die Wahlmöglichkeiten, die Ihnen in Bezug auf die Erhebung und Nutzung von Daten zur Verfügung stehen, die Sie übermitteln oder die wir über unsere Websites Guidehouse.com und Navigantresearch.com sowie unsere sonstigen zugehörigen mobilen Websites, mobilen Guidehouse Apps, Dienste, Tools und sonstigen Anwendungen erheben.
2. Who is responsible for data processing on the Site?
The Site is owned and operated by Guidehouse. You can contact the operator of the Site if you have any questions.
3. Who is the Data Protection Officer?
The Global Chief Privacy Officer and Data Protection Officer for Europe, Middle East and Asia, can be contacted at email@example.com if you have any questions.
4. Data Collection and Consent
Guidehouse collects information which you voluntarily provide in connection with your use of the Services. In particular, Guidehouse may collect certain Personal Data such as name, job title, company name, address, email address, telephone, and fax numbers when you request information through our Contact form.
When you navigate the Services, we and our vendors may automatically collect certain technical information from your computer or mobile device over time and across different websites, through a variety of technical methods including cookies and web beacons, and other technologies (collectively, “Online Identification Technologies” or “Tracking Technologies”). The information we collect includes your IP address, the content and features you use or view on the Services, how you navigate through the Services, the online services you visit immediately before and after you access our Services, and the search terms you enter on our Services. Guidehouse may combine information collected through means such as cookies or third-party analytics tools with Personal Data maintained by Guidehouse. For more information, please see the section titled “Tracking Technologies (Cookies)/Online Identification Technologies.”
When do we ask for your consent?
5. What are the reasons for processing of your data on the Site?
(a) Browsing, Registration and Account Information: You can browse the Site without telling us who you are or inputting any personal information (i.e., name, email address, phone number, fax number, mobile telephone number and physical contact information) about yourself. If you register for an account with us, you choose to give us your above listed personal information and are not anonymous to us. When you register an account, create a profile, purchase products or services, or otherwise engage with our Site, you may provide personal information. Personal information is only associated with your account/profile when you sign in as a registered user. You may also provide non-personal information such as your company name or business address.
We will process the Personal Data we obtain from you in context of your registration only for the purpose of administering your registration and offering you the related services.
The legal basis for such processing is performance of the agreement with you.
(b) Career Information: The “Careers” sections of the Site give you the opportunity to register to apply for jobs. To apply for a position, you will need to establish a “Profile.” In order to do so, you will provide us with your email address, username, password, first and last name, physical address, phone number, career data (e.g., desired pay). You may also provide other information about you (such as your gender, ethnicity, veteran, or disability status). Guidehouse is an equal opportunity employer. Your username and password will allow you to access your account later. Also, when you apply for a job or authorize us – through a separate consent – to obtain a consumer report (e.g., background check), we will collect personal and non-personal information (e.g., name, address, telephone number, resume, employment history, reference information, salary expectations, education, social security number and so on). When you apply for a position you may also provide the names, email addresses and phone numbers of third party references. You represent that you have obtained permission from your references to provide us with their personal information.
Visit our Careers Submission Terms for more information regarding the types of career information we collect and how we treat it.
We will process the Personal Data we obtain from you in context of your application only for the purpose of administering your application.
The legal basis for such processing is performance of the agreement/steps prior to entering into an agreement (i.e. process your application) with you.
(c) Information to respond to your requests: You may give us your personal information so we can send you information as requested – e.g., newsletters, publications, market research reports, surveys to understand your interests and other communications you request. Details of how you can opt-out of receiving any communications from us are detailed in the section headed “Your Choices” below.
We will process the Personal Data we obtain from you in context of your request only for the purpose of administering and providing the information you request.
The legal basis for such processing is – depending on your request – either your consent or performance of the agreement (i.e. process your request) with you.
(d) Information from Other Sources: The information we collect may be combined with information from outside records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with the law. These sources include social media sites, company websites and subscription-based third party databases. For example, if you work at a law firm but we don’t know your title, we may go to the firm’s website or a social media site to confirm your title.
We will process the Personal Data we collected only for the main purpose that serves us to process the data we obtained earlier directly from you.
The legal basis for such processing is – depending on the situation – either consent, performance of the agreement (i.e. process your request) with you or balancing of interest. Where we base our processing on balancing of interests, our main interests pursued are to provide you a better and more tailored service by adding information that is publicly available anyway.
(e) Mobile Information: We may collect additional basic information from you if you access our Site through a mobile device (e.g. your device’s operating system, unique device identifier, and country or state of location) to better serve your needs and optimize the services for you. Please also see the section on Tracking Technologies (Section 9 below) for further details.
(f) Technical Usage Information: When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Site such as the browser type, IP address, user language, the operating system, the presence/absence of “flash” plug-ins, screen resolution, connection type, and information that identifies the cookie, the pages you view and the length of your visit to the Site (“usage information”). We use tracking technologies (including cookies, flash cookies, web beacons/GIFs, embedded scripts, e-tags/cache browsers) to collect usage information.
We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.
6. Wer Ihre Daten erhält
Auf der Site erhobene Informationen dürfen weitergegeben werden an/aufgrund:
(a) Die Guidehouse Konzernfamilie als Verantwortlicher. Wir geben die Informationen, die wir über sie erheben, ggf. an die Guidehouse Konzernfamilie und deren oder unsere Tochterunternehmen und Zweigstellen sowie an Drittanbieter weiter. Die Informationen dürfen offengelegt werden, um (i) gemeinsame Inhalte und unsere Dienstleistungen (z. B. Registrierung, Transaktionen, Analyse und Kundenbetreuung) bereitzustellen, (ii) zur Erkennung und Verhinderung potenziell gesetzwidriger Handlungen, Verstöße gegen unsere Richtlinien, Betrug und/oder Verstöße gegen die Datensicherheit beizutragen und (iii) Entscheidungen über unsere Guidehouse Produkte, Site, Anwendungen, Leistungen, Tools und Kommunikationsmaßnahmen zu leiten. Mitglieder unserer Konzernfamilie nutzen diese Informationen, um Ihnen Marketingmitteilungen zuzusenden, die sie in E-Mail-Mitteilungen unterbinden können. Wir übermitteln Ihre personenbezogenen Daten nur dann und nur insoweit an Drittanbieter, wenn und soweit dies gesetzlich zulässig ist oder wenn Sie dem im Voraus zugestimmt haben.
(b) Dienstleister und sonstige Dritte. Wir dürfen Ihre Informationen unter Vertrag stehenden Dienstleistern gegenüber offenlegen, die uns bei unserer Geschäftstätigkeit unterstützen (wie unter anderem durch Untersuchung von Betrugsfällen, Softwareentwicklung, E-Mail-Zustellung, Werbung, Rechnungseintreibung, Zahlungsabwicklung und Website-Analyse und Betrieb).
(c) Sonstige Stellen mit Ihrer Zustimmung. Sonstige Dritte, an die Ihre personenbezogenen Daten zu senden Sie uns ausdrücklich auffordern (oder über die Sie ansonsten ausdrücklich benachrichtigt werden und denen Sie durch Nutzung einer bestimmten Leistung zustimmen). Sie haben auf der Site unter Umständen die Möglichkeit, Interesse an anderen Leistungen zu bekunden oder sich für solche zu registrieren. Wenn Sie davon Gebrauch machen, stellen wir Ihre personenbezogenen Daten den entsprechenden Dritten oder Parteien, die in deren Auftrag agieren, zwecks Realisierung Ihrer Anfrage zur Verfügung. Wenn Sie über Social-Media-Sites, Plugins oder andere Anwendungen mit unserer Site interagieren, können diese Informationen je nach den von Ihnen gewählten Datenschutzeinstellungen im Internet öffentlich werden. Eine weitere Nutzung dieser Informationen kann durch uns nicht verhindert werden. Über die auf einigen Social-Media-Sites verfügbaren Datenschutzeinstellungen können Sie kontrollieren, welche Daten Sie teilen möchten. Bitte konsultieren Sie die Datenschutzeinstellungen und Nutzungsbedingungen für die Sites dieser Drittanbieter, um mehr über deren Datenschutzrichtlinien und Nutzungsbedingungen zu erfahren, die außerhalb unserer Kontrolle liegen.
(d) Rechtlicher Umstände. Wir dürfen Ihre personenbezogenen Daten außerdem offenlegen, soweit dies gesetzlich vorgeschrieben ist, zum Beispiel um einer Vorladung oder einem anderen rechtlichen Verfahren Folge zu leisten, wenn wir in gutem Glauben davon ausgehen, dass eine Offenlegung erforderlich ist, um diesem rechtlichen Verfahren zu entsprechen, oder um Ihre Rechte, Ihre Sicherheit oder die Sicherheit von anderen zu schützen, Betrug zu untersuchen oder einer Aufforderung der Regierung nachzukommen. Wir informieren Sie gesondert über eine derartige Übermittlung, entweder im Voraus oder spätestens nachdem keine Gefahr mehr besteht, dem Zweck der geplanten Übermittlung zu schaden.
(e) Kontrollwechsels: Neue Eigentümer. Wir dürfen Ihre Informationen an ein anderes Unternehmen weitergeben, falls wir planen, mit diesem Unternehmen zu fusionieren oder uns von ihm übernehmen zu lassen. Sollte es zu einem derartigen Zusammenschluss kommen, werden wir uns angemessen dafür einsetzen, dass das neue, zusammengeschlossene Unternehmen die vorliegende Datenschutzrichtlinie in Bezug auf Ihre personenbezogenen Informationen befolgt. Wenn Ihre personenbezogenen Informationen entgegen der vorliegenden Richtlinie genutzt würden, werden wir uns dafür einsetzen, dass der neue Eigentümer Sie darüber im Voraus in Kenntnis setzt. Wir informieren Sie gesondert über eine derartige Übermittlung und holen (falls erforderlich) Ihre Einwilligung ein, entweder im Voraus oder spätestens nachdem keine Gefahr mehr besteht, dem Zweck der geplanten Übermittlung zu schaden.
7. Who is receiving our Personal Data?
Information collected on the Site may be shared with:
(a) The Guidehouse Corporate Family as Controllers. We may share the information we collect about you with the Guidehouse corporate family and their and our affiliates and subsidiaries, as well as with third-party suppliers. The information may be disclosed (i) to provide joint content and our services or when required to facilitate conferences or events hosted by a third party (e.g., registration, transactions, analytics and customer support); (ii) to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches; and (iii) to guide decisions about our Guidehouse products, Site, applications, services, tools, and communications. Members of our corporate family will use this information to send you marketing communications and you will have the opportunity to opt-out of email communications. We will only transfer your Personal Data to any third-party suppliers if and to the extent we are permitted to do so by law or if you have provided your prior consent.
(b) Service Providers and Other Third Parties. We may disclose your information to service providers under contract who help with our business operations (such as, but not limited to, fraud investigations, software development, email delivery, marketing communications, bill collection, payment processing, and site analytics and operations). These third parties are authorized to use your Personal Data only as necessary to provide these services to us, for example, the purposes for which the visitor has submitted the information and for the administration of our system or site and/or other internal, administrative purposes. Personal Data may also be transferred to third party service providers of identity management, website hosting and management, data analysis, data backup, security and storage services.
(d) Legal. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to comply with such legal process, or to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We will inform you separately of any such transfer either before the transfer or at the latest after there is no risk of impairment of the purpose of the planned transfer and if we are permitted by law to do so.
8. Newsletters and Marketing: Your Choices
You can control how and when you want to receive notifications regarding electronic newsletters and marketing-related emails for services described on the Site by contacting us at firstname.lastname@example.org or by following the “unsubscribe” instructions within the notices.
For navigantresearch.com, go to navigantresearch.com/my-reports/profile to update or change your preferences regarding notifications or electronics newsletter, or follow the “unsubscribe” instructions within the notices.
9. Tracking Technologies (Cookies)
We and our business partners may utilize online identification technologies, such as cookies, web beacons, or pixels in connection with the Services. Online Identification Technologies can be used to store registration information in an area of our site so that a user does not need to re-enter it on subsequent visits to that area. It is Guidehouse’s intention to use these technologies to make navigation of our websites easier for visitors, to facilitate efficient registration procedures (including remembering preferences), and to better deliver tailored content to visitors.
A few additional important things you should know about our use of tracking technologies (cookies):
We offer certain features that are available only through the use of tracking technologies.
We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
We use tracking technologies with your prior consent as obtained through your continued use of this Site.
You also may encounter tracking technologies from third parties on certain pages of the websites that we do not control and have not authorized. (For example, if you view a web page posted as a link from our Site, there may be a cookie placed by that web page).
We may target and track the videos you view on the Site. You consent to our tracking of your video viewing through the Site or third party social media for up to two years or as permitted by applicable law, unless you notify us through the channels in Section 7 (Your Choices) or Section 1 (Contact Us).
If you are concerned about cookies, you may refuse or delete one or more cookies and still access our websites, but site functionality may be impaired. After you finish browsing our websites, you may delete site cookies from your system if you wish.
In order to properly manage our Services we also anonymously log information on our operational systems and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our website presents the best web experience for visitors and is an effective information resource.
If you reside or otherwise find yourself in the territory of Europe, Guidehouse is committed to facilitate the exercise of your rights granted by the European data protection laws. Otherwise you can contact us at any time to discuss your privacy concerns.
Privacy rights under European data protection laws:
Transparency and the right to information: we provide notice to our employees, customers, suppliers, vendors and others of how we use Personal Data in our day-to-day operations at the time of collecting Personal Data, or as soon thereafter as possible. We also publish this privacy notice for a greater transparency.
Right to access, rectification, restriction of processing, and erasure: we provide data subjects with access to their own personal data where required by applicable law. In addition, we will rectify their Personal Data when we are notified that it is inaccurate, and we will ensure the right to erasure and to restriction of processing when these rights are not compatible with local regulations.
Right to object and withdraw consent at any time: for all marketing materials, you can opt-out anytime, and free of charge. The right to object for other processing activities will be balanced in order to ensure that it is not incompatible with local regulations or the legitimate interests of Guidehouse.
Right to data portability: based on your specific situation, we provide data subjects with the right to obtain and reuse your data across different services and includes transferring of your data to you, another controller or a trusted third party.
Right to lodge a complaint with a supervisory authority
These requests should be submitted as follows:
Opt-out of marketing communications: you can opt-out anytime by following the opt-out instructions in our commercial e-mails
To exercise the rest of your rights: you should send a communication in writing to email@example.com. Guidehouse will attend to your request in a timely manner within 30 days after receiving your request. If for any reason we need to extend this period of time, we will contact you.
Right to lodge a complaint with a supervisory authority: you can have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work or place of the alleged infringement.
Accountability and enforcement
Guidehouse is responsible for the processing of personal data it receives under the Privacy Shield Frame-works and subsequently transfers to a third party acting as an agent on its behalf. Guidehouse complies with the
Privacy Shield Principles for all onward transfers of personal data from the EU or Switzerland, including the onward transfer liability provisions.
In compliance with the Privacy Shield Principles, Guidehouse commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Guidehouse (contact info can be found in clause 14). Guidehouse has further committed to refer unresolved Privacy Shield complaints to the International Centre for Dispute Resolution - American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit http://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Guidehouse is subject to the investigatory and enforcement powers of the Federal Trade Commission. We will comply with lawful requests by public authorities to disclose personal information, including to meet national security or law enforcement requirements.
11. Californian and Canadian Residents
(a) California residents
(1) How Do We Respond to Do Not Track Signals for California Residents
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how Guidehouse responds to “Do Not Track” browser settings. Guidehouse does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created. To learn about Do Not Track and for information about how to opt out of receiving targeted advertising, please click https://optout.aboutads.info/.
(2) California Consumer Privacy Act of 2018
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/privacy-laws. To further define how the California Consumer Privacy Act of 2018 (“CCPA”) impacts Guidehouse, we have a Supplemental Privacy Statement for California consumers under CCPA.
(b) Notice to Canadian residents
This policy considers the principles of accountability, identifying purposes, consent, limiting use and disclosures, openness and safeguards established by the Canadian Privacy regulation (PIPEDA). However, there are other principles that we also guarantee for the Canadian residents such as the principle of limiting collection, retention, accuracy, and individual access and rectification.
Limiting collection: we limit the amount and type of the information gathered to what is necessary for the identified purposes.
Retention: we keep personal data only as long as necessary to satisfy the purposes for which it was collected. When information is no longer required for an identified purpose or a legal requirement we destroy, erase or render anonymous the information.
Accuracy and right to correct: we keep your personal data as accurate, complete and up to date as necessary, taking into account its use and your interests. We also provide you to request correction to your personal data if its inaccurate or incomplete.
Right of access: we will make available to you any personal information of yours that we have collected, used or disclosed upon request, to the extent permitted by law. To exercise your request please write us at firstname.lastname@example.org and provide sufficient data for your identification. The access request does not usually have any cost, in cases it has it we will provide you an estimate beforehand.
If you have questions or concerns about this policy, please contact us at email@example.com. We will respond to any request as soon as possible, or in any case not later than 30 days after receipt of the request. If you are not satisfied with our response, you have the right to make a complaint to the Federal Privacy Commissioner.
12. Third Parties
Guidehouse ist den Grundsätzen der Sicherheit, Vertraulichkeit und Integrität verpflichtet. Wir treffen wirtschaftlich zumutbare Vorkehrungen, um alle von unseren Online-Besuchern erhaltenen Informationen sicher vor unbefugtem Zugriff und unbefugter Nutzung aufzubewahren, und überprüfen regelmäßig unsere Sicherheitsmaßnahmen. Wir verpflichten uns, Ihre Daten auf sichere Art und Weise zu verarbeiten, und haben spezielle technische und organisatorische Maßnahmen getroffen, um eine versehentliche oder vorsätzliche Gefährdung der bei uns aufbewahrten personenbezogenen Daten zu verhindern. Wir speichern und verarbeiten Ihre Informationen auf unseren Servern in den USA und rund um die Welt. Wir unterhalten technische, physische und organisatorische Sicherheitsmaßnahmen, um die Sicherheit Ihrer personenbezogenen Informationen vor Verlust, Missbrauch, unbefugtem Zugriff, Offenlegung oder Veränderung zu wahren. Zu den Schutzmaßnahmen, die wir einsetzen, gehören Firewalls, Datenverschlüsselung, physische Zugangskontrollen zu unseren Datenzentren und Berechtigungskontrollen für den Zugang zu Informationen. Die Verantwortung dafür, dass ihre personenbezogenen Informationen zutreffend sind, liegt bei Ihnen.
14. Schutz der Daten von Kindern
Unsere Leistungen richten sich nicht an Kinder. Wir erheben nicht wissentlich Daten von Kindern. Wenn Eltern oder Erziehungsberechtigte Kenntnis davon erlangen, dass eines ihrer Kinder uns ohne ihre Zustimmung personenbezogene Daten zur Verfügung gestellt hat, setzen Sie sich bitte mit uns in Verbindung. Wenn wir Kenntnis davon erlangen, dass sich ein Kind für einen Dienst registriert und uns personenbezogene Daten zur Verfügung gestellt hat, löschen wir diese Informationen aus unseren Dateien.
15. Hinweis zu Aktualisierungen
Die vorliegende Globale Online-Datenschutzrichtlinie wird von uns ggf. von Zeit zu Zeit aktualisiert. Wenn wir an der Art und Weise, wie wir personenbezogene Daten behandeln, wesentliche Änderungen vornehmen, werden wir Sie durch Anbringen eines Hinweises auf der Site benachrichtigen, bevor die Änderungen in Kraft treten. Sie sollten die Site häufig auf Aktualisierungen prüfen.
16. Kontaktieren Sie uns
Wenn Sie online keine Antwort auf Ihre Fragen erhalten, können Sie uns gerne per E-Mail unter firstname.lastname@example.org kontaktieren oder uns bei Guidehouse anschreiben: 150 N. Riverside Plaza, Suite 2100 Chicago, IL 60606, U.S. Alternativ können Sie auch die Kontaktdaten des Betreibers der Webseite verwenden.