Areas of Expertise:

• James specializes in providing insurance and financial services organizations with business analysis, process re-engineering, change management, data collection and reconciliation as well as metric reporting and project management.

Project Management:

• Leads cross-functional teams through agreed upon improvements while defining and communicating approach to achieve desired results on time and within budget.

Operational Efficiency:

• Performs operational analysis with an industry view and applies effective techniques to make tangible, actionable recommendations to improve business process.

Data Analysis, Reconciliation & Metric Reporting:

• Collects, analyzes and reconciles data to define critical business needs while providing clear and actionable conclusions and solutions.