Guidehouse Agency Optimization

Whether helping an agency with citizen engagement or supporting a company improve their customer experience, we take a holistic approach to program development to engage all the target audiences for the desired client outcome. We team with clients to design, develop and manage turnkey solutions like program management, customer outreach and enrollment, technology and systems integration, call center management, incentive processing support, and reporting so our clients can meet their goals and regulatory requirements while identifying areas for improvement and efficiency.

Industries Supported

Energy, Sustainability & Infrastructure

We provide clients with customer-centric solutions for clean energy programs, helping them strengthen existing programs and identify new market opportunities.


We help clients enhance their consumer experience through digital engagement and identifying current market positioning that helps determine the right strategic approach.

State & Local Government

We help state and local governments develop a more organized and efficient process for preparing, managing, and reporting grants.

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Complexity demands a trusted guide with the unique expertise and cross-sector versatility to deliver unwavering success. We work with organizations across regulated commercial and public sectors to catalyze transformation and pioneer new directions for the future.

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