We're transforming our clients' digital experience with ServiceNow. The Now Platform as a Service provides out-of-the-box capabilities from no-/low-code development, to workflow, to integration services.

Guidehouse provides expertise in the following ServiceNow applications:

  • IT Business Management (ITBM) - Project management and financial management. ITBM aligns demands, costs, and resources across project portfolios.
  • IT Service Management (ITSM) - Service catalog, configuration management, and robust ticketing system for incident, request, and change in ITSM.
  • IT Operations Management (ITOM) - Automate processes, including event monitoring and configuration management database /asset discovery with ITOM.
  • Reporting and Performance Analytics - Supports consolidated dashboarding and reporting capabilities, including forecasts and trending.  
  • System Integration - Supports integration with third-party applications and orchestration of workflows and activities.
  • Custom Applications - Extend out-of-the-box capabilities by building custom web applications on the ServiceNow Platform
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