A U.S. federal agency historically relied on budgetary and fiscal data collected from manual processes and needed to modernize for greater performance and affordability. The agency’s Robotic Process Automation (RPA) team established a RPA Center of Excellence (COE) to provide common governance and resources for the adoption and successful application of RPA across the agency financial management community.
Guidehouse supports a financial reform initiative to find, develop, and implement RPA solutions for multiple business processes to standardize processes, automate data exchanges, and promote interoperability. A structured automation development lifecycle was implemented and enhanced by leveraging a dashboard to monitor and track success metrics.
The process automation deployment and RPA COE establishment provided a direct cost savings of 17,000 redirected annualized labor hours, with a total of $885,000 redirected annualized labor costs.
Guidehouse is a global advisory, technology, and managed services firm delivering value to commercial businesses and federal, state, and local governments. Serving industries focused on communities, energy, infrastructure, healthcare, financial services, defense, and national security, Guidehouse positions clients for AI-led innovation, efficiency, and resilience.