Data Management Strategies to Improve Service to Customers

Data plays a crucial role in every stage of the decision-making process. Decision-making is the most important task of managers in a federal agency or of any organization. Therefore, to enable managers to take good quality decisions, it is very important to provide them with the right kind of data and information.

This episode of the Mission is Possible podcast, produced in partnership between Guidehouse and American University, featuring Monique Crewes, Quinn Chasan, and Preston Werntz, discusses challenges, opportunities and best practices for assessing program effectiveness and aligning resources to strategy.