It’s been nearly a year and a half since Guidehouse merged with the former Navigant Consulting, creating an organization of more than 8,000 employees in 50 offices globally. Today, with capabilities in commercial and public consulting, Guidehouse is positioned to be one of the fastest growing consulting firms.
In an interview with Public Utilities Fortnightly, Guidehouse CEO Scott McIntyre says the combined firm’s success ties back to culture—specifically, shared values, a focus on quality, and a passion for employee success. Part of this, McIntyre said, includes a commitment to the pillars of ESG, or Environmental, Social, and Governance, as evidenced by Guidehouse’s recently released ESG report.
“When we formed Guidehouse, we committed to a bold mission and a distinct role where we wanted to be a trailblazer for change – to solve big problems, build trust in society, and empower our clients to shape the future,” McIntyre said. “We simply decided that if we were going to talk transparency as an organization, and we do, and a lot of companies do, then we were going to take measures to be more transparent.”
McIntrye said the ESG report was purposely compiled with a lot of thought, consideration, and analysis of Guidehouse’s priorities and what it would mean to hold the organization accountable.
“The old adage is what gets measured gets improved,” he said. “You could also say, if you wanted to extend that adage, what gets measured and then published probably gets improved faster, and with more discipline.”
McIntrye said the more transparent Guidehouse is, the better it can become as a business and as a member of the communities that it operates in around the world.
“Everything ties back to culture,” he said. “That’s even for things that don't appear, at first, to be culturally instigated. Some people think of culture as the soft stuff in between the gaps in an organization. It's the motivations, behaviors, or collaboration of the people.”
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