Navigant Recognized as 2019 Best in KLAS for Revenue Cycle Outsourcing and 2019 Category Leader for Revenue Cycle Optimization

Third straight year of Navigant being ranked #1 for Revenue Cycle Outsourcing; Awards based on feedback from thousands of healthcare professionals

CHICAGO –  Navigant (NYSE: NCI) has been recognized as the top performer for revenue cycle outsourcing and revenue cycle optimization in the “2019 Best in KLAS Awards: Software & Services” report. 

For the third straight year, Navigant is ranked number one in the Revenue Cycle Outsourcing segment. In addition, Navigant was named 2019 Category Leader for Revenue Cycle Optimization, the first time the firm has received this designation. 

“Best in KLAS is about raising the bar for healthcare technology,” said Adam Gale, president of KLAS. “It’s providers and payers demanding better performance, usability, and interoperability. Ultimately, Best in KLAS is about giving providers and payers the tools they need to facilitate superior care and improved outcomes.”

To determine these rankings, KLAS utilizes both performance data and customer satisfaction ratings gathered in interviews with healthcare executives across the country. 

“Navigant’s revenue cycle solutions leverage our strategic and operational consultants and outsourcing capabilities to help providers enhance revenue capture, operational efficiencies, and the patient experience,” said David Zito, Navigant managing director and healthcare segment leader. “Being recognized by KLAS and our clients as the revenue cycle outsourcing and optimization leader makes this honor that much more meaningful.”

Navigant was also recognized with a Best in KLAS Award in 2012, 2013, and 2015/2016, ranking first in the Extended Business Office Services category for each of those years. In addition, Navigant was rated in the top quadrant for leading complex projects which have a major impact in KLAS’ Healthcare Management Consulting 2017 report. 

The Best in KLAS designation is reserved for vendor solutions that lead the software and services market segments with the broadest operational and clinical impact on healthcare organizations. The Category Leader designation is reserved for vendor solutions that lead select market segments in which at least two products meet a minimum level of KLAS Konfidence.

A comprehensive revenue cycle management solutions provider, Navigant acts as a strategic advisor to hospitals, health systems, and physician practices, offering a suite of end-to-end revenue cycle services that drive sustained performance improvements. Navigant designs, develops, and implements integrated solutions, including patient access services, health information management and patient financial services, and revenue integrity programs. 

About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit

About Navigant
Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage, and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the firm primarily serves clients in the healthcare, energy, and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results.

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