Case Study

Energy Efficiency Program Design Assessment

Guidehouse helped PECO create a customer-centered portfolio of demand-side management programs

Challenge

PECO wanted to leverage its demand-side management (DSM) programs to engage customers and build loyalty through meaningful interactions that lead to persistent and cost-effective savings. 

Solution

Guidehouse led the development of an integrated energy efficiency and demand response regulatory plan for PECO at an investment level of $85 million a year. Guidehouse started with a strategic planning process to develop a new market and regulatory strategy. Our portfolio planning approach drew on years of planning, evaluation, and market research data to synthesize insights on market drivers, technology, and customer decision-making. Guidehouse used this data to design customer-focused program designs and implementation processes and to develop a rigorous risk-adjusted portfolio optimized to meet PECO’s regulatory targets.

Impact

Guidehouse provided PECO with a comprehensive new portfolio strategy. This reoriented the portfolio from a measure-centric resource acquisition approach to a customer-centric approach that places a deliberate focus on making participation an easy, convenient, and smart choice for customers.

Jenny Hampton, Partner


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