The Business Law Virtual Section Annual Meeting organized by the American Bar Association provides over 80 CLE programs in all areas of business law prepared and presented by thought leaders.

In this 90 minute webinar, the panel will address:

• How regulator expectations regarding remediation planning and restitution have changed since the financial crisis and during COVID-19;
• When and how a financial institution should establish a remediation plan;
• What it means to “make customers whole” in the context of executing a remediation plan.

Program Chair: Matt Bisanz, Mayer Brown LLP
Moderators:      
Dan Stipano, Buckley LLP
Joe Silvia, Howard & Howard PLLC 

Panelists:

• Christa Bieker, Mayer Brown LLP
• Jenna Burke, Consumer Bankers Association
• Christopher Sicuranza, Guidehouse
• John Wells, Consumer Financial Protection Bureau