Hospital Operations Innovation in a 13-Hospital System


Guidehouse was engaged to lead a system-wide initiative to align the system’s strategic priorities with an accountable, focused organizational model designed to deliver new levels of operational performance. The work has focused on Assessment, Solution Set Development, and Design and Implementation of initiatives to achieve $500M in system-wide performance improvement over five years, in addition to providing overall project management leadership and support. Within the system-wide initiative, the 13-hospitals were charged with achieving $49M-$60M in annual savings from hospital-specific operations.


The Hospital Operations Innovation initiative focused on top-priority functional areas where workflow improvement opportunities were identified, redesigned, and implemented to drive the optimization of resources. 

Primary HOI Initiatives:

  • Patient Throughput
  • Med/Surg and Critical Care Nursing 
  • Women’s/Infants/Children’s Services
  • Emergency Department 
  • Surgical Services 
  • Laboratory
  • Radiology 
  • Respiratory Therapy 
  • Therapies 
  • Environmental Services
  • Nutrition Services


Expected annualized benefit of $51 Million dollars- completed over an 18-month period of time. 


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