Designing tech-driven, human-centered solutions that help states deliver food-assistance benefits efficiently and fairly
More than 40 million Americans depend on the Supplemental Nutrition Assistance Program for their food security. But for state health and human services leaders, the operational challenges have never been greater. Modernization is an urgent imperative.

Guidehouse partners with state agencies to deliver change efficiently and at scale. With a deep working knowledge of federal regulations and day-to-day program realities, our cross-functional teams design tech-enabled solutions that get results: measurable efficiency gains, accurate payments, and resilient programs that improve outcomes for citizens in need.
Connect with an expert

How we help SNAP

AI & Data link-arrow
We merge AI tools with a deep understanding of day-to-day casework so that agency leaders can leverage data to make smarter decisions, improve payment accuracy, and reduce manual effort for staff.
Change Management link-arrow
We help leaders and employees embrace new workflows, technologies, and policies by establishing clear communications, well-defined roles, targeted training, and effective feedback loops.
Customer Experience link-arrow
We work with states to redesign the user experience across channels, from online portals to call centers, so that SNAP beneficiaries can complete tasks quickly and accurately.
Financial Crimes & Fraud link-arrow
Our integrated solution combines advanced analytics, AI-driven risk scoring, and program expertise to help agencies prevent, detect, and investigate improper payments.
Governance, Risk & Compliance link-arrow
We help states build a simple, resilient governance structure that reduces error risk, increases consistency across offices and counties, and makes it easier to meet federal expectations.
Program Management, Execution & Delivery link-arrow
We provide hands-on support for modernization efforts across the full project lifecycle so that SNAP programs can implement and sustain operational improvements.
Technology Strategy link-arrow
We modernize SNAP eligibility platforms through system assessments, roadmap development, automation, data-flow improvements, user-experience enhancements, and procurement and integration planning.
(re)Vision™ link-arrow
Transform your organization with (re)Vision™. Our science-based, data-led solution helps manage and sustain the human aspects of change effectively.
VitalAudit® link-arrow
Our industry-leading data enrichment and remediation service helps state and local government agencies identify and confirm deceased individuals across the U.S. and locate their beneficiaries.

Proven results

card-box-bg-1 Health
Arkansas Department of Human Services Improves Employee Engagement casestudy-arrow-1
card-box-bg-2 Health
Helping Oklahoma plan for a growing older adult population casestudy-arrow-1

Trusted insights

link-arrow

Let us guide you

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets.