Health system worked with Guidehouse on an enterprise transformation initiative to strengthen performance and thrive during the COVID-19 pandemic and beyond.
In 2021, leaders at Palomar Health, the most comprehensive healthcare delivery system in northern San Diego County and a member of the Mayo Clinic Care Network, needed to offer more capacity due to COVID-19 pandemic surges. Palomar decided to pursue the Acute Hospital Care at Home program under the CMS Acute Care at Home waiver. They chose Guidehouse as their trusted advisor in a six-month initiative due to its experience in supporting next-generation health systems.
How they did it:
We are grateful to Guidehouse for their expertise in accelerating innovative strategies across Palomar Health to improve and sustain clinical, operational, and financial performance. It took a village to achieve this large-scale transformation in such a short amount of time – including leaders, physicians, staff, and Guidehouse experts working harmoniously every day. This work will enable our organization to improve margin while maintaining high-quality care delivery for our community during and after the pandemic.”
Sheila Brown, Chief Operating Officer, Palomar Health